Cloud database backup

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Henry Tang

• August 18, 2020 19:19

Is it possible to restore a once hived system back to what it was? We disconnect a system from the cloud and it had various servers connected together. If I were to do a system restore from one of the servers would it restore the system to how it was, cameras added etc. 

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  Wendy Chuang

  • August 19, 2020 05:29
  • Edited

  Hi Henry,

  We would not say "Cloud Database" since the Nx cloud is a cloud-based service that allows user to connect the system from anywhere, share access to the cloud user and view streams from connected system(s). Nx cloud will not do any database backup by itself.  Thus, please allow me to move your post to "Nx Witness VMS" section.

  
  Additionally, you may refer to the article here to realize the database files of Nx. The system database is synced and stored on all your server machines. So I'm not sure about the meaning of "do a system restore from one of the servers". Could you describe more detailed about your scenario?  It's better to provide the "current situation" and what do you want so that we could provide the best suggestion for you.

  Thank you.

   

   

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  Sergey Yuldashev

  • August 20, 2020 15:48

  Hello Henry,

  Could you elaborate your request a little bit more please?

  But nonetheless, let me highlight certain scenarios that might be useful for you.

  Servers that share same physical LAN

  In this case everything's rather simple.
  "Restore from backup" feature applied to some "NEW" servers will restore the connectivity and all the settings IF the backup was made at the moment when system was united AND it still exists on the Cloud Database. I.e. if you still can see it on the cloud portal.

  Servers Merged over Cloud

  1. If servers were merged over "Cloud Merge" feature it might very problematic to restore the system with the currently available official builds. We're preparing the patch to simplify that.
     The issue is caused by the fact that when servers are unmerged they can not establish a proper connection automatically.
  2. Till this patch is released you could use the build that also has those fixes:
     
     In-Client Upgrade:
     
     Build Number: 31585
     Password: toaobp
     
     
     
     
  3. After all servers are upgraded you can use the "Restore from backup" feature at some "NEW" servers to restore the connectivity over cloud IF the backup was made at the moment when system was united AND it still exists on the Cloud Database. I.e. if you still can see it on the cloud portal.

   

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