User level PTZ control priority

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  • Official comment
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    Norman Graafsma

    Hi naveer yazdan,

    Currently, this is not possible. At this stage you only can assign PTZ control to a user or no PTZ control permissions at all. 

    I'll move this topic to the New Feature Ideas section so our Product team will be aware of this request and other community member can vote for this option. 

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    tolga altun

    Hi Norman,

    The same feature is requested by several partners in the Middle East. Is there ant plan for this feature ?

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    Norman Graafsma

    Hi tolga altun

    Currently, this feature is not on the roadmap, but if this feature gets many votes, it might be. 

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    Tagir Gadelshin

    naveer yazdan
    tolga altun

    Hi everyone!

    Recently we've discussed in our product team the possibility of making admin PTZ commands having a priority over other users PTZ commands.

    Probably there will be some time window (e.g., 10sec), for which other users with the same or lower access level will be blocked from operating the camera (except admin that is sending commands now). So if admin is constantly sending PTZ commands -- all users will be blocked. When he stops it and 10sec passes, new commands can be taken from all users.

    Would that help you?
    So there will be no new PTZ access levels, but we will use the ones, that we already have (admin/non-admin)

    I should emphasize that we didn't plan it and we didn't include it in the roadmap, so there is no ETA for this. We are only collecting feedback and evaluating this feature

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    naveer yazdan

    Hi Tagir,

    if this means that when non-admin users are using the PTZ and a user with admin level access also tries to use the same PTZ and he/she is given priority over other active users then this will work at least for me :-).

    I know you said you have no ETA but is this something that could be available in 1st QTR next year? I am about to press go on a PO for the competitors VMS as this functionality is a must for me but if I know that there is hope I can hold off.

     

    Thanks,

    Naveed

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    Tagir Gadelshin

    naveer yazdan 
    I'm sorry to say that, 
    but I don't think we'll have a major update till Q3 2021. 
    And including this feature in that update is still not defined

    If we decide that it can be included, then I'll let you know. But anyway it will come later than Q1 2021

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