NX desktop crashes on Win 7

Answered

john skarakis

July 16, 2020 07:30

NX desktop gets crashing constantly after 5-10 on one pc and  my other pc the strong one uses lots of cpu,

any ideas, both running win7 Microsoft updates have been disabled ages ago

0

• Official comment

  

  Norman

  • Network Optix team

  July 16, 2020 07:39

  Hi john skarakis, 

  Please check the sticky topic in each section of this community. 
  In order to give you any guidance, we need a bit more information. 

  At least, hardware specification, a reproduction scenario and version and build numbers are required to provide you any guidance.  

  Ps. Based on your comment I assume you are aware that Windows 7 isn't officially supported anymore. 
  That being said, when we release new versions/build we do a brief test and if we can resolve any issues easily we will, but we can't justify extensive time being spent, we can't do it anymore since Microsoft will provide the answer that people should update to a supported version (e.g. Windows 10). 

   

   
• 

  Norman

  • Network Optix team

  July 20, 2020 12:37

  Hi john skarakis,

  I was just wondering if you managed to resolve the issue, or our support is still required? 

   

  0

Please sign in to leave a comment.