Need help in Create/Save Event API.

Answered

Permanently deleted user

July 01, 2020 18:26

I have created a module to create/update an event from our backend. Currenlty I have two system A and B and account I am using has administrative access on A and advanced viewer access on B system.

For system A all the API are working but when I try to use API with B system details (that has advanced viewer access) only get API of event work if I try to use POST/creat API then the error 503 is shown.

If don't have required access then it should show 403 error but it shows 503

Sample code:

var data = {

"actionParams":"{\"allUsers\":false,\"authType\":\"authBasicAndDigest\",\"durationMs\":5000,\"forced\":true,\"fps\":10,\"needConfirmation\":false,\"playToClient\":true,\"recordAfter\":0,\"recordBeforeMs\":1000,\"requestType\":\"\",\"streamQuality\":\"highest\",\"useSource\":false}",

"actionResourceIds": [],

"actionType":"sendMailAction",

"aggregationPeriod":60,

"comment":"",

"disabled":true,

"eventCondition":"{\"eventTimestampUsec\":\"0\",\"eventType\":\"undefinedEvent\",\"metadata\":{\"allUsers\":false,\"level\":\"0\"},\"omitDbLogging\":false,\"reasonCode\":\"none\"}",

"eventResourceIds": [

],

"eventState":"Active",

"eventType":"cameraDisconnectEvent",

"schedule":"",

"id":"Unique_ID",

"system":false

}

 

var options = {

url:"https://SYSTEM_ID.relay-ny.vmsproxy.com/ec2/saveEventRule",

auth: {

user:'username',

pass:'password',

sendImmediately:false

},

body:data,

json:true

};

request(options, function (error, response,body) {

console.log("Error",error);

console.log("Response status",response

.statusCode

);

console.log("Error",body);

});

 

Output Snapshot:

 

 

 

Please provide details if error is in our code or I have to update access for Account.

 

Note: Version of A: 4.0.0.29990 Version of B:4.0.0.29988.

0

• 

  Sergey Yuldashev

  • Network Optix team

  July 02, 2020 11:48

  Hello Vishal,

  Let's try to decompose the issue.

  Please consider checking if that code works same way avoiding data proxy over Cloud Service.

  So instead try to run the code on the computers running server replacing url with:

  url:"https://localhost:7001/ec2/saveEventRule"

  Please let me know if you get same results.

  0
• 

  Permanently deleted user

  July 02, 2020 14:16

  Hello Sergey Yuldashev

  I only have remote access through these accounts. Currently, I am only using API to connect to the server.

  Can you please suggest an alternate method to test these.

  0
• 

  Sergey Yuldashev

  • Network Optix team

  July 03, 2020 14:20

  The discussion was moved to the support ticket.

  I'll post the update as soon as we have resolution.

  0
• 

  Norman

  • Network Optix team

  July 20, 2020 12:44

  Hi @...,

  Since we didn't receive any answers of access through the support ticket anymore, we have closed it. 
  If you are ready to continue the conversation, please reopen the ticket, by simply replying to the closing message and the ticket will automatically be reopened. 

   

  0

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