unable to download archived video

Answered

Permanently deleted user

June 29, 2020 10:56

I am trying to download a video using 'directdownload' api. But i always get folowin error:

<HTML>

<HEAD>

<TITLE>Not Found</TITLE>

</HEAD>

<BODY>

<H1>404 Not Found</H1>

</BODY>

I have verified that recording exists through, using api-recordedTimePeriods.

Please suggest what else could go wrong?

Comments

4 comments

Norman

Network Optix team

June 29, 2020 13:11
Hi @...,

Can you elaborate a bit more how you run this API call?

Important to know is that the POS needs to exist on the disk. Otherwise, you will get an empty file.

So to download a 20 sec clip of today, starting at 15:05, you compose the following URL:
```
http://<SERVER-IP>:7001/hls/33f15ac2-9725-7b53-6a21-5e68518e6faf.mkv?pos=2020-06-29T15:05&duration=20
```
0
Permanently deleted user

June 30, 2020 00:56
Hi Norman,

Below was my format:

http://xx.xxx.xx.xxx:7001/ec2/hls/40e11a10-14b3-f05d-d0b9-26a63487af6f.mkv?pos="2020-06-29T15:34:45"&duration=20

I can see the video at the particular time on client. Also recording is always ON.
0
Permanently deleted user

June 30, 2020 00:59
Thanks Norman, i realize the mistake.. Its now working. Have been trying too many Api's.
0
Norman

Network Optix team

June 30, 2020 07:28
No problem @...,

Such thing happen to all of us. I used the URL of a different server while verifying the API call for your reply. Took a moment before I realized. ;-)
0

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