I integrated my Hikvision NVR to Network optix but only shows 1 camera

Answered

Permanently deleted user

June 20, 2020 10:58

Hi,

I want to integrate a Hikvision NVR to network optix for my customor. But before I am going to that I want to test my NVR with network optix.

I've added succesfully my NVR to network optix with onvif. Only when i open it on NX it only shows 1 camera.

I've downloaded the ONVIF device manager and it shows me all the camera's only in NX 1 camera.
What could be the problem? Or do I need to do something before the rest will show?

 

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  Norman

  • Network Optix team

  June 22, 2020 19:11 Edited

  Hi Stan,

  What model and firmware are you trying to add.
  Did you verify the device into our IP video supported device list? 
  Does the model number and firmware version compare to the ones in the list? 

  You added the device you wrote. Did you add it manually or through auto-discovery? 

  Is there an option to forward the device, so we can add it to our test environment? 

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  Norman

  • Network Optix team

  July 10, 2020 12:57

  HI @...

  We have not heard back from you in a while, so we are going to assume the issue has been resolved, and we have set the ticket to closed. Please note that you can reopen this ticket and continue to receive support from us by simply replying to the accompanying email. 

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