Hikvison Input Trigger Bookmark

Answered

Permanently deleted user

April 21, 2020 10:06

Hi 

I am having issues with NX witness bookmarks and hikvison 

I have created an rule with the input signal on camera using input 1 to trigger a bookmark on the same camera 

When i set it up it triggers the bookmark once but never again seems to create another bookmark again if the input is triggered 

I have used the same camera on another site and its working fine and this new setup is exactly the same.

 

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  Norman

  • Network Optix team

  April 21, 2020 13:12

  Hi Kirk,

  You wrote you used the same camera on another site and that this new setup is exactly the same. 
  If that was the case, it should run the same as well. Are you sure that both sites use the same firmware and the latest build of Nx Witness? 

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  Norman

  • Network Optix team

  April 30, 2020 08:39

  Hi Kirk,

  Just checking in to make sure you received our response as it has been a while since we have heard from you. Please let us know if you still need help by responding to this email. We are eager to resolve your question as soon as possible.

  Best Regards,

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