Issues with Hikvision Audio (mic)

Answered

Calypso

March 19, 2020 09:53

I recently got some Hikvision (DS-2CD2145FWD-IS) cameras, but i can't get NX to record audio. 

The record audio checkbox is enabled but not getting anything through. What settings are you guys using on the camera side to record audio?

 

I've left everything stock, just changed source from Line In to Mic in. 

 

 

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• 

  Norman

  • Network Optix team

  March 19, 2020 10:21

  Hi Alexis,

  HERE you can see an overview of codecs we support. 

  Most likely the chosen audio format is incorrectly implemented in the camera. You good verify this with the Onvif Test Tool (not the Onvif Device Manager) is you have this tool available. 

  You could try to use another audio codec that is available in the Hikvision settings. 

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