Compatibility issue



1 comment

  • Official comment
    Norman Graafsma

    Hi Bart,

    It seems like these devices are 32-bit. Per August 1st 2019 Google stopped supporting 32-bit applications.

    Could you check if these devices are 32-bit or 64-bit? The following LINK explains to you how to check this on your device. 

    You could use the latest version by side-loading the APK. 
    You can download the APK for Nx Witness Mobile Client 19.6 via this LINK.

    Here you can read how to sideload an APK on an Android device.  

    We understand that this isn't the preferred method to install and applications so we continue to research how we can resolve this issue. 

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