Axis P3717PLE Motion

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Permanently deleted user

October 04, 2019 18:14

I have an issue with Motion on detection on P3717PLE camera.

Not all streams detecting motion, really strange, in Axis camera web page I can see all streams detecting motion.

Any idea?

I'm using software version 4.

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Official comment
Norman

Network Optix team

October 06, 2019 07:23
Hi Robert,

Please check the resolution of your secondary stream, most likely the resolution exceeds 1024x768.
More information can be found in THIS support article about this subject.
Permanently deleted user

October 06, 2019 23:26
Hello,

My stream 640x360 196kbps 7fps

I did reset camera settings and seems to fix the issue. Strange, I notice camera had few profiles for streams from Digital Watchdog I had installed previously.

Can I set the software to take motion data processed on camera or server based motion detection is sufficient?
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Norman

Network Optix team

October 07, 2019 16:34
Hi Robert,

Please take notice that you should connect a camera to only one NVR or VMS at once, or you should enable 'Keep camera stream and profile setting...' in the Expert tab of the Camera Setting menu. Otherwise, each NVR or VMS interfere with each other while they try to push different settings and profiles to the same camera.

I would use server-side motion detection since it offers you the possibility to have various levels of sensitivity in 1 scene.
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