Vicon V-Cell-HD-B two way audio
Completed
For our police department of our school district, we are using the V-Cell-HD-B camera from Vicon for our suspect jail cell which we have been able to successfully add into DW. The two-way audio microphone soft trigger indicates it's picking up our voice but the person on the camera side does not hear anything. However, if the camera is selected they can hear but this is like a hot mic that could cause issues if the end user doesn't realize the camera is selected and anything they say is being broadcast to the camera.
Is there any way to modify this behavior or will it require a patch?
I know this is NX forum but we are on Digital Watchdog, version 3.2.0.28565
Camera firmware for V-Cell-HD-B is 1.8.5-XE_release.
Thanks,
Scott Donahue
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Hi Scott,
Without any connection to the camera, I can't provide you any guidance.
I would recommend to reach out to Digital Watchdog and if they get stuck with the support they will ask you to forward the camera and they can submit a support ticket in our portal and we can investigate it further.0
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