Cloud notification for offline DVR?
Answered
Do you have any plans to build a notification service into the cloud connection to notify if a DVR goes offline?
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The Nx cloud is under constant development and this is certainly one of the features considered, but not yet fixed on the roadmap.
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Jeff,
In the meantime, perhaps UptimeRobot? they have a free plan.
Email alerts when down and restored. I set it to ping port 7001Ex
From: Uptime Robot [mailto:alert@uptimerobot.com]
Sent: Wednesday, February 6, 2019 5:30 AM
To: paul@denversecuritycamera.com
Subject: Monitor is UP: FarmDVRHi,
The monitor FarmDVR (x.x.x.x) is back UP (Port Is Listening) (It was down for 4 hours, 11 minutes and 48 seconds).
Have a great day,
Uptime Robot
http://uptimerobot.com
http://twitter.com/uptimerobot
http://facebook.com/uptimerobot
P.S. Get notified of downtime faster (1-minute checks) with the Pro Plan for only $4.5/month (for details: http://uptimerobot.com/pricing).0 -
It looks like UptimeRobot requires a static IP for monitoring? Unless they have a reporting app and I missed it. So I guess it wouldn't really work for customers running behind a dynamic IP.
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True, for customers ISP's that change their WAN IP's often, you would have to use some kind of DDNS service and use the hostname instead. For the most part though, the public IP wont change unless there is an extended power outage that outlasts the lease time, or of course an equipment change.
At least you would know if the public IP had changed. Nx will implement this at some point down the road I'm sure, this is just what I use. Most of my customers are businesses with commercial ISP accounts and static IP's. But even the ones with dynamic IP's don't change very often. If/when it does, you can update UptimeRobot with the new IP and carry on.
The good part is it's free, unlike NoIP.com and others.0 -
Unfortunately both ISPs in this area charge an extra $10/mo for a static IP, so our smaller commercial and residential customers prefer not to spend that if they don't have to.
So occasionally we end up with the reason for this thread where a customer goes to look up some footage and realized the DVR had inexplicably froze up (mouse frozen on screen, keyboard not responding) and hadn't been recording for a month. The DVR is out of sight and out of mind until they need it, so they tend not to look in on it regularly. Humans tend to assume if something worked fine all last year, it's probably still working now.
Thankfully that scenario isn't a regular problem. I've seen a frozen DVR maybe one other time in the last four years, but we have seen examples where these kind of low-priority DVRs get turned off or the network cable gets unplugged and it goes unnoticed for weeks or months.
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Gentlemen,
In the meantime, CheckMyCCTV finalized the integration of Nx Witness into their CCTV health monitoring application and I assume they can fulfill the requested needs as of today.
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Jeff,
I have a solution that uses the NX Cloud - no static IP needed. Not sure if CheckmyCCTV needs a static IP provided for them to login. Please reach out to me at mdelsalto@blackboxusa.com
Thank you.
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When will there be notification service into the cloud connection to notify if a DVR goes offline?
This is absolute a must. Customers take for sure that we know if the system is running or not.
Best Regard Oddbjorn
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Hello, @...
I have solved this problem. Check out the public demo here - https://nxdemo.hudsonsecurityinc.com/
All this is needed is the server be connected to the cloud - no additional software has to be installed.
For a private demo with your own servers please email me at mdelsalto@hudsonsecurityinc.com
Thank you.
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@... - That looks pretty cool. Can that be run as a PHP "app" on an existing web server or is it a full standalone app?
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Nice solution @...!
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I still use UptimeRobot.com.
Sure, the NVR has to be cloud connected or port forwarded for the service to ping into.
I use the CloudID url for the service, not the IP in most cases.. But you can specify a port if doing the IP thing.
https://ab67fb5c-63b9-4a1b-a9b4-6c0gdc5ef4ba.relay-ny.vmsproxy.com (that is not a real ID.. so don't try it ;-)
But, if it was real... entering it in the browser would resolve to the server web page.
Up/Down notifications are easy enough for you. But a little unintuitive if wanting to notifiy the owner too. Can be done, but UX is not the best.
UptimeRobot is in Dallas USA I think.. but should work globally.
5 minute pings are free and good enough for me.
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Jeff Jones it can be deployed via docker on pretty much any 64 bit machine. You can host it yourself for a one time fee or have us host it for you monthly. It allows more notification methods than Uptime Robot.
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