no access via cloud

Completed

Carsten Kuntze

October 20, 2025 16:16

Hello

 

We currently have no access via the client. The remotely connected servers are not accessible via the clients. The servers are online via nxvms.com, but not accessible via the client.

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• 

  Norman

  • Network Optix team

  October 20, 2025 17:08

  Hi Carsten Kuntze,

  There is currently an ongoing issue at Amazon Web Services where the Nx Cloud servers are hosted.  
  Please keep an eye on this page:
  https://health.aws.amazon.com/health/status
   
  When it is resolved by AWS, the Nx cloud should be accessible again.

  That being said, just seconds ago, I was able to connect again. 

  Best regards,

   

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