Analysis of NX Server Automatic Restart on Linux Platform

Answered

‌UNV Plugin Development Team

April 17, 2025 13:32

Hello,

I encountered an automatic restart of the NX server while testing a Linux platform plugin. After investigation, I found that our developed plugin is working normally. Is there any way to analyze the reason for the platform restart?

Best regards.

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• 

  Ichiro

  • Network Optix team

  April 22, 2025 05:31

  Hi Uniview Team

   

  Please refer to these articles for more information.
  https://support.networkoptix.com/hc/en-us/articles/115002903107-Nx-Server-or-Nx-Desktop-Client-Crash-Troubleshooting

  https://support.networkoptix.com/hc/en-us/articles/1500006332441-Troubleshooting-Analytics-Issues-for-Cameras-and-Plugins

   

  When analyzing any issue, it’s important to follow a troubleshooting process—Collecting logs and relevant data is essential, and it’s a basic principle that you should have the information before any conclusions were made.

  That being said, we strongly recommend reviewing the article and performing some initial research before rushing to conclusions. This will help you understand what’s happening if that applies.

   

  Thanks.

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