All Cameras goes offline

Answered

Rinkeshkumar Saliya

March 09, 2025 20:50

Confirming server availability.
OK

Confirming camera is accessible.
FAILED: Cannot connect to http port 80. Make sure the camera is plugged into the network. Try to reboot the camera.

Diagnostics complete


I don't know all off sudden all cameras go offline, and I diagnosed it and it is showing above error

Any solution?

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• 

  Norman

  • Network Optix team

  March 11, 2025 12:38

  Hi Rinkeshkumar Saliya,

  Based on the information provided, I recommend checking whether the Mediaserver can communicate with the applicable devices over port 80, as it appears that it may not be able to. Please also follow the suggested recommendations.

  If you need further assistance, please refer to THIS following support article, which outlines what information to share when requesting support. 

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