When exporting a video using Nx client, it cannot be played properly.

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    Norman - Nx Support

    Hi 藤野竜也,

    Thank you for bringing this issue to our attention. It’s not something I’m familiar with, so here’s what I recommend as a first step:

    1. Update Nx Witness to the latest version, 6.0.1.39873, using the following in-client credentials:

      • Build Number: 39873
      • Password: ledyr3
    2. After the update, reindex the archive via the Server Settings menu under the Storage Management tab.

    Once you’ve completed these steps, please check if the issue has been resolved.

    If the problem persists, kindly add nx.verify@gmail.com as a user so we can further investigate the issue for you.

    Let me know how it goes, and feel free to reach out with any additional questions!

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