NX Witness Clients on v6.0 Not showing online

Completed

Jarred Cornwell

December 09, 2024 02:50

Good Day

Today, we had staff log a request to say their NX Witness was offline.

I looked at our NX Witness client to see all servers on v6.0 are showing offline and all servers on v5.0 or v5.1 are online.

I logged onto each server and they are all online and have internet access.
nothings changed on our network.
I can only think its an NX Witness Change that has broken it?

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  Norman

  • Network Optix team

  December 09, 2024 12:46

  Hi Jarred Cornwell,

  Could you kindly confirm if this issue has been resolved?

  We sincerely apologize for any inconvenience caused. Please take a moment to review the latest update regarding the cloud issue here: LINK. Thank you for your patience!

   

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  Jarred Cornwell

  December 09, 2024 22:53

  Good Day Norman

   

  Yes, I see the systems are showing online now.

  Ill ready through the link.

   

  Thank you

   

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