NX Witness Constant Network error

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Lee Fermor

• November 27, 2024 05:26

Hi Support, we had recently moved to NX Witness from an old system. These were coax cables and still using Coax however going into a converter to Ethernet.

It seems the quality of recording from NX Witness is very poor. Frames dropped constantly and were getting a constant Network issue. I'm happy to upload the logs from the server for further looking

I can ping the cameras from the server and cameras are resulting back with 1ms,2ms responses. My guess would be some sort of decoding issues.
Any help would be greatly appreciated. 

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  Norman - Nx Support

  • December 06, 2024 14:10

  Hi Lee Fermor,

  I hope you’re doing well! I noticed that this topic hasn’t received any engagement from the community yet, and I wanted to check in with you. Is the issue you mentioned still relevant or something you’re looking to resolve?

  Best regards.

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  Norman - Nx Support

  • December 18, 2024 10:23

  We have not heard back from you in a while, so we are going to assume your question has been resolved and set this topic to 'Completed'.

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