WebRTC Internal server error
Completed
When I use the OpenWebRTCTracker api to stream the video, i got response body like
{
"error":"6",
"errorId: "internalServerError",
"errorString": "Can't create encoders for the filter {filter_id}"
}
may i know how do I solve this and where is the encoder setting
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Hi lia,
Thank for your question, but the information is quite limited. Can you please elaborate the detail of the whole situation?
1. What exact request you sent to the mediaserver, i.e. what was the URL?
2. What is the source stream? Is that a camera , a RTSP/HTTP stream, or something else?
3. How did you send this request?
4. What is the version of you mediaserver, have you reproduced the issue on v6.0.0? (If not, please first try it)There is API document for the webrtc tracker, if you try to use the tool to get the full request URL, did you see the same issue?
Thanks.
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Hi Ichiro,
Thank you for your reply
the url is https://localhost"7001/rest/v3/devices/device_id/webrtc.
The source scream is an axis camera, Ive tried to use direct download and htl streaming api, both can work
but when I send webrtc streaming request throught the api documentation, filled in the deviceid, ity shows error
for the mediaserver, i have uploaded to the latest version which is
6.0.0.39503
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Hello lia,
I hope this message finds you well.
I wanted to reach out to make sure you received our previous response. It's been a bit since our last communication, and we want to ensure that you're receiving the support you need. If you still have questions or require assistance, please feel free to reply to this email. We're here and ready to help, eager to resolve any issues you may have as quickly as possible.
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