Restreaming from NX - One camera only restreams from CameraID @ H263
In ProgressHi
I have 8 cameras that i re stream to WebRTC using the rtsp://nxserver:7001/cameraid scenario. All 8 cameras are encoded at H264 from the camera/NX settings, however one particular camera will only restream via NX in H263 - It is a Hikvision DS-2CD2146G2-ISU it does have the microphone audio enabled but so do others that re stream at H264, but these are honeywell and Axis.
I have tried the camera in H265 mode as well as H264 but the restream is always H263. Why is this happening please?
Thanks
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Hi Aaron ONeill,
Thanks for your question, do you still have the same issue on v6.0.0?
On v6.0.0 we fixed a few audio codec related issues while exporting/re-stream, so this may be helpful on your case. Please update your system to the latest version - 6.0.0.39503
If the issue persists, please let us know.
Thanks. -
Thanks, its Hanwhas version of NX is 6 released yet? The usual page for hanwha updates seems to be a dormant link now. https://updates.networkoptix.com/hanwha/
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Hi Aaron ONeill
Unfortunately, if you are using WAVE, we kindly request that you reach out to Hanwha to see if they can provide you with version 6.0 for further testing, as we are not permitted to distribute WAVE.
Regarding the transcoding issue, could you please provide more details, including the camera settings? Additionally, we will need the full request URL in order to better understand what might have occurred. This will help us reproduce the case and investigate it further.
Thank you for your understanding.
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