Unable to access owner account after upgrade

Completed

Tom Rhodes

August 16, 2024 00:01

After upgrading from 4.1 to 5.0 the owner accounts password no longer works with the system. As far as I can tell

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  Lloyd Riley

  • Authorized Reseller

  August 16, 2024 09:36

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  Hi Tom, can you provide some more information? Are you talking about the "admin" user account? What is the actual version of the software that is in use?

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  Ruslan Zinatullin

  • Network Optix team

  August 16, 2024 15:47

  Hi Tom,

  The issue is converted to the ticket, I will contact you soon.

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