Required Professional licences for AXIS P47xx series

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    Norman - Nx Support

    Hi Yoshitaka Muroi,

    I checked the device through the Axis Virtual Loan, and initially, they use 2 license channels, however I made a fix, so the device uses only one channel per two sensors.

    To fulfill this request, please follow the steps as described below:

    1. Stop the mediaserver application and paste the resource_data.json file you can download HERE at the following location:

      For Windows: C:\Program Files\Network Optix\Nx Witness\MediaServer
      For Linux: /opt/networkoptix/mediaserver/bin/
       
    2. Now start the mediaserver application again.

    To stop and start the media server, please do it as follows:

    For Windows: 

    Open the task manager, select tab ‘Services’ find the mediaserver application, right-click and select; Stop or Start

    For Linux: 

    Open the terminal (Ctrl+Alt+T) and enter the following command;

    sudo systemctl stop networkoptix-mediaserver.service

    or

    sudo systemctl start networkoptix-mediaserver.service

    Best regards.

     

    JIRA-VMS-54393

     

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