Unable to run metadata SDK plugins on Windows

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  • Avatar
    Ichiro

    Hi James Fantin-Hardesty,

    Thanks for your question, but I have confirmed the plugins are working fine on our demo system and testbed. 
    I am not sure what have been happening, but it would be appreciated if you can provide the DEBUG log for more detail, you can find the instructions here to enable the debug log. 

    https://support.networkoptix.com/hc/en-us/articles/236033688-How-to-change-software-logging-level-and-how-to-get-logs

     

    Also, I attached the plugins we are currently in use, you may check if these plugins would work for you to identify if the issue is on build or mediaserver.

    https://drive.google.com/file/d/1vvyvMsPPCGeOzT5tpak7fO-cBBkokZbt/view?usp=sharing

    For stub plugin, please put the folder to plugins.
    For sample plugin, please put the dll to plugins.

     

    Restart and then check if the plugin can be loaded.

    Thanks

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  • Avatar
    James Fantin-Hardesty

    Thank you. Here is the debug log.

    2024-06-25 10:08:58.527   6388    INFO START: ================================================================================
    2024-06-25 10:08:58.527   6388    INFO START: Network Optix MetaVMS Media Server started, version: 5.1.4.38659, revision: ba0e4c255b60
    2024-06-25 10:08:58.527   6388    INFO START: Binary path: C:\Program Files\Network Optix\Nx Meta\MediaServer\mediaserver.exe
    2024-06-25 10:08:58.527   6388    INFO START: Log level: debug
    2024-06-25 10:08:58.527   6388    INFO START: Log file size: 10M, log volume size: 250M, time period: 0h, file: C:/windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix MetaVMS Media Server/log/main.log
    2024-06-25 10:08:58.527   6388    INFO START: Mutex implementation: qt
    2024-06-25 10:08:58.535   6388    INFO MediaServerProcess(0x23af433b310): IniConfig iniFilesDir: C:\windows\system32\config\systemprofile\AppData\Local\nx_ini\
    2024-06-25 10:08:58.536   6388    INFO nx::vms::server::RootFileSystem: Root tool enabled: false
    2024-06-25 10:08:58.909   6388    INFO MediaServerProcess: Got HWID {b64c8e73-dacc-8958-4b86-1ef2a666c38a}
    2024-06-25 10:08:58.910   54b4   DEBUG nx::utils::TimerManager(0x23af6da3c50): started
    2024-06-25 10:08:58.910   4378   DEBUG nx::utils::TimerManager(0x23af6da3e80): started
    2024-06-25 10:08:58.910   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1274 'nx::common::metadata::Attributes': QnDefaultContextSerializer<std::vector<nx::common::metadata::Attribute,std::allocator<nx::common::metadata::Attribute> >,QnJsonSerializer>(0x23af6da7f40, 1274)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1275 'nx::vms::api::EventLevel': QnDefaultContextSerializer<enum nx::vms::api::EventLevel,QnJsonSerializer>(0x23af6da7e00, 1275)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1276 'nx::vms::api::EventLevels': QnDefaultContextSerializer<QFlags<enum nx::vms::api::EventLevel>,QnJsonSerializer>(0x23af6da79e0, 1276)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1070 'nx::vms::api::EventReason': QnDefaultContextSerializer<enum nx::vms::api::EventReason,QnJsonSerializer>(0x23af6da7ea0, 1070)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1280 'nx::vms::api::rules::State': QnDefaultContextSerializer<enum nx::vms::api::rules::State,QnJsonSerializer>(0x23af6da7e80, 1280)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1281 'nx::vms::event::Level': QnDefaultContextSerializer<enum nx::vms::event::Level,QnJsonSerializer>(0x23af6da7f80, 1281)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1282 'nx::vms::rules::CameraConflictList': QnDefaultContextSerializer<nx::vms::rules::CameraConflictList,QnJsonSerializer>(0x23af6da7a40, 1282)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1283 'nx::vms::rules::ClientAction': QnDefaultContextSerializer<enum nx::vms::rules::ClientAction,QnJsonSerializer>(0x23af6da7f00, 1283)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1286 'nx::vms::rules::Icon': QnDefaultContextSerializer<enum nx::vms::rules::Icon,QnJsonSerializer>(0x23af6da7b60, 1286)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1287 'nx::vms::rules::NetworkIssueInfo': QnDefaultContextSerializer<nx::vms::rules::NetworkIssueInfo,QnJsonSerializer>(0x23af6da7d80, 1287)
    2024-06-25 10:08:58.911   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1288 'QList<QnUuid>': QnDefaultContextSerializer<QList<QnUuid>,QnJsonSerializer>(0x23af6da7b20, 1288)
    2024-06-25 10:08:58.912   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1033 'QSet<QnUuid>': QnDefaultContextSerializer<QSet<QnUuid>,QnJsonSerializer>(0x23af6da7b80, 1033)
    2024-06-25 10:08:58.912   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1040 'std::chrono::microseconds': QnDefaultContextSerializer<std::chrono::duration<__int64,std::ratio<1,1000000> >,QnJsonSerializer>(0x23af6da7c20, 1040)
    2024-06-25 10:08:58.912   6388   DEBUG QnResourcePool(0x23af6d9f960): Created
    2024-06-25 10:08:58.914   3a2c   DEBUG nx::vms::discovery::UdpMulticastFinder(0x23af6d86b90): Listening handler
    2024-06-25 10:08:59.369   6388 WARNING nx::monitoring::PdhMonitor(0x23af6cfc740): Error in PdhExpandWildCardPathW.
    2024-06-25 10:08:59.583   6388    INFO nx::monitoring::PdhMonitor(0x23af6cfc740): No gpu performance counters for query.
    2024-06-25 10:08:59.593   6388 WARNING nx::monitoring::PdhMonitor(0x23af6cfc740): Error in PdhExpandWildCardPathW.
    2024-06-25 10:08:59.594   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1305 'nx::vms::server::plugins::resource_data_support::HanwhaBypassSupportType': QnDefaultContextSerializer<enum nx::vms::server::plugins::resource_data_support::HanwhaBypassSupportType,QnJsonSerializer>(0x23af758ddd0, 1305)
    2024-06-25 10:08:59.594   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1306 'QnOnvifConfigDataPtr': QnDefaultContextSerializer<QSharedPointer<QnOnvifConfigData>,QnJsonSerializer>(0x23af758dad0, 1306)
    2024-06-25 10:08:59.594   6388   DEBUG QnSerializerStorage<QnJsonSerializer>(0x7ff88744d8b0): Register 1294 'nx::onvif::SoapFlags': QnDefaultContextSerializer<QFlags<enum nx::onvif::SoapFlag::Value>,QnJsonSerializer>(0x23af758e170, 1294)
    2024-06-25 10:08:59.595   6388   DEBUG nx::vms::server::nvr::hanwha::ServiceProvider(0x23af758e150): Creating the service provider
    2024-06-25 10:08:59.595   6388   DEBUG nx::vms::server::nvr::hanwha::ServiceProvider(0x23af758e150): Unable to obtain device info
    2024-06-25 10:08:59.595   54b4 WARNING nx::monitoring::PdhMonitor(0x23af6cfc740): Error in PdhGetFormattedCounterValue: 3221228486 (The data is not valid.).
    2024-06-25 10:08:59.596   6388   DEBUG QnSoapServer(0x23af7595070): Successfully bound soap server to local port 61245
    2024-06-25 10:08:59.597   6388   DEBUG nx::vms::server::ptz::ServerPtzControllerPool(0x23af7300b30): Creating server PTZ controller pool
    2024-06-25 10:08:59.598   1b44   DEBUG StreamingChunkTranscoderThread(0x23af75969e0): started
    2024-06-25 10:08:59.599   4304   DEBUG nx::utils::TimerManager(0x23af74f3430): started
    2024-06-25 10:08:59.599   41d8   DEBUG nx::utils::TimerManager(0x23af74f3568): started
    2024-06-25 10:08:59.599   2960    INFO QnVMax480Server(0x23af6d490c0): Server started at 127.0.0.1:61246
    2024-06-25 10:08:59.600   1658   DEBUG nx::utils::TimerManager(0x23af7518ce0): started
    2024-06-25 10:08:59.600   2960   DEBUG QnVMax480Server(0x23af6d490c0): Entered run(). 127.0.0.1:61246, system thread id 10592
    2024-06-25 10:08:59.600   53ec   DEBUG nx::utils::TimerManager(0x23af7518e18): started
    2024-06-25 10:08:59.603   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Ignore trusted certificate Amazon_Root_CA_1.pem which does not match the filter isrgrootx1
    2024-06-25 10:08:59.603   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Ignore trusted certificate Amazon_Root_CA_2.pem which does not match the filter isrgrootx1
    2024-06-25 10:08:59.603   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Ignore trusted certificate Amazon_Root_CA_3.pem which does not match the filter isrgrootx1
    2024-06-25 10:08:59.603   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Ignore trusted certificate Amazon_Root_CA_4.pem which does not match the filter isrgrootx1
    2024-06-25 10:08:59.604   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Adding trusted certificate isrgrootx1.pem into the CA list
    2024-06-25 10:08:59.640   6388    INFO nx::vms::common::AbstractCertificateVerifier(0x23af72649a0): Ignore trusted certificate SFSRootCAG2.pem which does not match the filter isrgrootx1
    2024-06-25 10:08:59.657   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: ca_ES { :/translations/ca_ES/common.qm, :/translations/ca_ES/nx_vms_license.qm, :/translations/ca_ES/nx_vms_rules.qm, :/translations/ca_ES/nx_vms_server.qm, :/translations/ca_ES/nx_vms_server_db.qm, :/translations/ca_ES/qtbase.qm, :/translations/ca_ES/traytool.qm }
    2024-06-25 10:08:59.657   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: cs_CZ { :/translations/cs_CZ/common.qm, :/translations/cs_CZ/nx_vms_license.qm, :/translations/cs_CZ/nx_vms_rules.qm, :/translations/cs_CZ/nx_vms_server.qm, :/translations/cs_CZ/nx_vms_server_db.qm, :/translations/cs_CZ/qtbase.qm, :/translations/cs_CZ/traytool.qm }
    2024-06-25 10:08:59.657   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: de_DE { :/translations/de_DE/common.qm, :/translations/de_DE/nx_vms_license.qm, :/translations/de_DE/nx_vms_rules.qm, :/translations/de_DE/nx_vms_server.qm, :/translations/de_DE/nx_vms_server_db.qm, :/translations/de_DE/qtbase.qm, :/translations/de_DE/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: en_GB { :/translations/en_GB/common.qm, :/translations/en_GB/nx_vms_license.qm, :/translations/en_GB/nx_vms_rules.qm, :/translations/en_GB/nx_vms_server.qm, :/translations/en_GB/nx_vms_server_db.qm, :/translations/en_GB/qtbase.qm, :/translations/en_GB/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: en_US { :/translations/en_US/common.qm, :/translations/en_US/nx_vms_license.qm, :/translations/en_US/nx_vms_rules.qm, :/translations/en_US/nx_vms_server.qm, :/translations/en_US/nx_vms_server_db.qm, :/translations/en_US/qtbase.qm, :/translations/en_US/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: es_ES { :/translations/es_ES/common.qm, :/translations/es_ES/nx_vms_license.qm, :/translations/es_ES/nx_vms_rules.qm, :/translations/es_ES/nx_vms_server.qm, :/translations/es_ES/nx_vms_server_db.qm, :/translations/es_ES/qtbase.qm, :/translations/es_ES/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: fi_FI { :/translations/fi_FI/common.qm, :/translations/fi_FI/nx_vms_license.qm, :/translations/fi_FI/nx_vms_rules.qm, :/translations/fi_FI/nx_vms_server.qm, :/translations/fi_FI/nx_vms_server_db.qm, :/translations/fi_FI/qtbase.qm, :/translations/fi_FI/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: fr_FR { :/translations/fr_FR/common.qm, :/translations/fr_FR/nx_vms_license.qm, :/translations/fr_FR/nx_vms_rules.qm, :/translations/fr_FR/nx_vms_server.qm, :/translations/fr_FR/nx_vms_server_db.qm, :/translations/fr_FR/qtbase.qm, :/translations/fr_FR/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: he_IL { :/translations/he_IL/common.qm, :/translations/he_IL/nx_vms_license.qm, :/translations/he_IL/nx_vms_rules.qm, :/translations/he_IL/nx_vms_server.qm, :/translations/he_IL/nx_vms_server_db.qm, :/translations/he_IL/qtbase.qm, :/translations/he_IL/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: hu_HU { :/translations/hu_HU/common.qm, :/translations/hu_HU/nx_vms_license.qm, :/translations/hu_HU/nx_vms_rules.qm, :/translations/hu_HU/nx_vms_server.qm, :/translations/hu_HU/nx_vms_server_db.qm, :/translations/hu_HU/qtbase.qm, :/translations/hu_HU/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: it_IT { :/translations/it_IT/common.qm, :/translations/it_IT/nx_vms_license.qm, :/translations/it_IT/nx_vms_rules.qm, :/translations/it_IT/nx_vms_server.qm, :/translations/it_IT/nx_vms_server_db.qm, :/translations/it_IT/qtbase.qm, :/translations/it_IT/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: ja_JP { :/translations/ja_JP/common.qm, :/translations/ja_JP/nx_vms_license.qm, :/translations/ja_JP/nx_vms_rules.qm, :/translations/ja_JP/nx_vms_server.qm, :/translations/ja_JP/nx_vms_server_db.qm, :/translations/ja_JP/qtbase.qm, :/translations/ja_JP/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: ko_KR { :/translations/ko_KR/common.qm, :/translations/ko_KR/nx_vms_license.qm, :/translations/ko_KR/nx_vms_rules.qm, :/translations/ko_KR/nx_vms_server.qm, :/translations/ko_KR/nx_vms_server_db.qm, :/translations/ko_KR/qtbase.qm, :/translations/ko_KR/traytool.qm }
    2024-06-25 10:08:59.658   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: nl_BE { :/translations/nl_BE/common.qm, :/translations/nl_BE/nx_vms_license.qm, :/translations/nl_BE/nx_vms_rules.qm, :/translations/nl_BE/nx_vms_server.qm, :/translations/nl_BE/nx_vms_server_db.qm, :/translations/nl_BE/qtbase.qm, :/translations/nl_BE/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: nl_NL { :/translations/nl_NL/common.qm, :/translations/nl_NL/nx_vms_license.qm, :/translations/nl_NL/nx_vms_rules.qm, :/translations/nl_NL/nx_vms_server.qm, :/translations/nl_NL/nx_vms_server_db.qm, :/translations/nl_NL/qtbase.qm, :/translations/nl_NL/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: no_NO { :/translations/no_NO/common.qm, :/translations/no_NO/nx_vms_license.qm, :/translations/no_NO/nx_vms_rules.qm, :/translations/no_NO/nx_vms_server.qm, :/translations/no_NO/nx_vms_server_db.qm, :/translations/no_NO/qtbase.qm, :/translations/no_NO/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: pl_PL { :/translations/pl_PL/common.qm, :/translations/pl_PL/nx_vms_license.qm, :/translations/pl_PL/nx_vms_rules.qm, :/translations/pl_PL/nx_vms_server.qm, :/translations/pl_PL/nx_vms_server_db.qm, :/translations/pl_PL/qtbase.qm, :/translations/pl_PL/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: pt_BR { :/translations/pt_BR/common.qm, :/translations/pt_BR/nx_vms_license.qm, :/translations/pt_BR/nx_vms_rules.qm, :/translations/pt_BR/nx_vms_server.qm, :/translations/pt_BR/nx_vms_server_db.qm, :/translations/pt_BR/qtbase.qm, :/translations/pt_BR/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: pt_PT { :/translations/pt_PT/common.qm, :/translations/pt_PT/nx_vms_license.qm, :/translations/pt_PT/nx_vms_rules.qm, :/translations/pt_PT/nx_vms_server.qm, :/translations/pt_PT/nx_vms_server_db.qm, :/translations/pt_PT/qtbase.qm, :/translations/pt_PT/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: ru_RU { :/translations/ru_RU/common.qm, :/translations/ru_RU/nx_vms_license.qm, :/translations/ru_RU/nx_vms_rules.qm, :/translations/ru_RU/nx_vms_server.qm, :/translations/ru_RU/nx_vms_server_db.qm, :/translations/ru_RU/qtbase.qm, :/translations/ru_RU/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: sv_SE { :/translations/sv_SE/common.qm, :/translations/sv_SE/nx_vms_license.qm, :/translations/sv_SE/nx_vms_rules.qm, :/translations/sv_SE/nx_vms_server.qm, :/translations/sv_SE/nx_vms_server_db.qm, :/translations/sv_SE/qtbase.qm, :/translations/sv_SE/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: th_TH { :/translations/th_TH/common.qm, :/translations/th_TH/nx_vms_license.qm, :/translations/th_TH/nx_vms_rules.qm, :/translations/th_TH/nx_vms_server.qm, :/translations/th_TH/nx_vms_server_db.qm, :/translations/th_TH/qtbase.qm, :/translations/th_TH/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: tr_TR { :/translations/tr_TR/common.qm, :/translations/tr_TR/nx_vms_license.qm, :/translations/tr_TR/nx_vms_rules.qm, :/translations/tr_TR/nx_vms_server.qm, :/translations/tr_TR/nx_vms_server_db.qm, :/translations/tr_TR/qtbase.qm, :/translations/tr_TR/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: uk_UA { :/translations/uk_UA/common.qm, :/translations/uk_UA/nx_vms_license.qm, :/translations/uk_UA/nx_vms_rules.qm, :/translations/uk_UA/nx_vms_server.qm, :/translations/uk_UA/nx_vms_server_db.qm, :/translations/uk_UA/qtbase.qm, :/translations/uk_UA/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: vi_VN { :/translations/vi_VN/common.qm, :/translations/vi_VN/nx_vms_license.qm, :/translations/vi_VN/nx_vms_rules.qm, :/translations/vi_VN/nx_vms_server.qm, :/translations/vi_VN/nx_vms_server_db.qm, :/translations/vi_VN/qtbase.qm, :/translations/vi_VN/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: zh_CN { :/translations/zh_CN/common.qm, :/translations/zh_CN/nx_vms_license.qm, :/translations/zh_CN/nx_vms_rules.qm, :/translations/zh_CN/nx_vms_server.qm, :/translations/zh_CN/nx_vms_server_db.qm, :/translations/zh_CN/qtbase.qm, :/translations/zh_CN/traytool.qm }
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded translation: zh_TW { :/translations/zh_TW/common.qm, :/translations/zh_TW/nx_vms_license.qm, :/translations/zh_TW/nx_vms_rules.qm, :/translations/zh_TW/nx_vms_server.qm, :/translations/zh_TW/nx_vms_server_db.qm, :/translations/zh_TW/qtbase.qm, :/translations/zh_TW/traytool.qm }
    2024-06-25 10:08:59.659   6388    INFO nx::vms::utils::TranslationManager::Private(0x23af725ca00): Loaded 27 translations from :/translations
    2024-06-25 10:08:59.659   6388   DEBUG nx::vms::server::nvr::hanwha::ServiceProvider(0x23af758e150): Destroying the service provider
    2024-06-25 10:08:59.662   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/axis_analytics_plugin.dll]
    2024-06-25 10:08:59.663   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin axis_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.663   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin axis_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.663   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin axis_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.666   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/axis_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.666   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin axis_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.666   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/bosch_analytics_plugin.dll]
    2024-06-25 10:08:59.666   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin bosch_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.666   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin bosch_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.666   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin bosch_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.669   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/bosch_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.669   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin bosch_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.669   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dahua_analytics_plugin.dll]
    2024-06-25 10:08:59.669   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dahua_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.669   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dahua_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.669   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dahua_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.675   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dahua_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.675   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin dahua_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.675   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_edge_analytics_plugin.dll]
    2024-06-25 10:08:59.675   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_edge_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.675   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_edge_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.675   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_edge_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.683   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_edge_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "4.2.0 R4")
    2024-06-25 10:08:59.683   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin dw_edge_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.683   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mtt_analytics_plugin.dll]
    2024-06-25 10:08:59.683   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mtt_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.683   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mtt_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.683   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mtt_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.687   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mtt_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.687   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin dw_mtt_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.687   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mx9_analytics_plugin.dll]
    2024-06-25 10:08:59.688   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mx9_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.688   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mx9_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.688   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin dw_mx9_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.693   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mx9_analytics_plugin.dll], instance "nx.dw_mx9" with index 0 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.693   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mx9_analytics_plugin.dll], instance "nx.provision_isr" with index 1 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.693   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mx9_analytics_plugin.dll], instance "nx.evision" with index 2 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.693   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/dw_mx9_analytics_plugin.dll], instance "nx.nyx" with index 3 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.693   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin dw_mx9_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.693   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/ftp_storage_plugin.dll]
    2024-06-25 10:08:59.693   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin ftp_storage_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.693   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin ftp_storage_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.693   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin ftp_storage_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.698   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/ftp_storage_plugin.dll] (old SDK, main interface nxpl_PluginInterface, sdk version "")
    2024-06-25 10:08:59.698   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin ftp_storage_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.698   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/generic_multicast_plugin.dll]
    2024-06-25 10:08:59.698   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_multicast_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.698   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_multicast_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.698   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_multicast_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.703   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/generic_multicast_plugin.dll] (old SDK, main interface nxpl_Plugin, sdk version "")
    2024-06-25 10:08:59.703   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin generic_multicast_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.703   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/generic_rtsp_plugin.dll]
    2024-06-25 10:08:59.703   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_rtsp_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.703   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_rtsp_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.703   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin generic_rtsp_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.707   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/generic_rtsp_plugin.dll] (old SDK, main interface nxpl_Plugin, sdk version "")
    2024-06-25 10:08:59.707   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin generic_rtsp_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.708   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/hanwha_analytics_plugin.dll]
    2024-06-25 10:08:59.708   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hanwha_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.708   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hanwha_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.708   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hanwha_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.714   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/hanwha_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.714   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin hanwha_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.714   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/hikvision_analytics_plugin.dll]
    2024-06-25 10:08:59.714   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hikvision_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.714   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hikvision_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.714   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin hikvision_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.719   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/hikvision_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.719   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin hikvision_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.719   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll]
    2024-06-25 10:08:59.719   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin milesight_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.719   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin milesight_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.719   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin milesight_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll], instance "nx.brickcom" with index 0 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll], instance "nx.milesight" with index 1 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll], instance "nx.only" with index 2 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll], instance "nx.rhodium" with index 3 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/milesight_analytics_plugin.dll], instance "nx.vista" with index 4 (main interface nx_sdk_analytics_IPlugin, sdk version "5.1.4 R1")
    2024-06-25 10:08:59.725   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin milesight_analytics_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.725   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/mjpeg_link_plugin.dll]
    2024-06-25 10:08:59.725   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin mjpeg_link_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.725   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin mjpeg_link_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.725   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin mjpeg_link_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:08:59.730   6388    INFO PluginManager(0x23af7239930): Loaded Server Plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/mjpeg_link_plugin.dll] (old SDK, main interface nxpl_Plugin2, sdk version "")
    2024-06-25 10:08:59.730   6388   DEBUG PluginManager(0x23af7239930): (after loading plugin mjpeg_link_plugin) SetDllDirectoryW(null) succeeded
    2024-06-25 10:08:59.730   6388    INFO PluginManager(0x23af7239930): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Meta/MediaServer/plugins/sample_analytics_plugin.dll]
    2024-06-25 10:08:59.730   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin sample_analytics_plugin) GetDllDirectoryW(0, nullptr) -> 1
    2024-06-25 10:08:59.730   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin sample_analytics_plugin) GetDllDirectoryW(1, result) -> 0 ""
    2024-06-25 10:08:59.730   6388   DEBUG PluginManager(0x23af7239930): (before loading plugin sample_analytics_plugin) SetDllDirectoryW("") succeeded
    2024-06-25 10:09:00.219   4100    INFO nx::utils::log::Logger(0x1da520c15f0): Log file size: 10M, log volume size: 250M, time period: 0h, file: C:/windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix MetaVMS Media Server/log/main.log
    2024-06-25 10:09:00.219   4100    INFO START: ================================================================================

    I tried both the plugins that you provided and those are able to run correctly without crashing the VMS. It appears the issues are on the build side as it seems to be only the ones that I have built locally that cause the VMS to crash and restart.

     

    I have been able to get it to successfully build if I use the "--debug" option. It does not work building the release version.

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    James Fantin-Hardesty

    Any update to this, the issue is still unresolved for us and we have also verified the same issues on another system as well.

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    Ichiro

    Hi James Fantin-Hardesty,

    Thanks for the follow-up. Sorry we thought the issue was resolved, but it seems not.

    The ticket is re-opened and transferred into a ticket internally.
    Thanks.

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  • Avatar
    James Fantin-Hardesty

    This issue was resolved in the ticket, but I want to add the solution here in case any else has the same problem. Here is the provided solution.

    "The issue now confirms that it is a Visual Studio build tools issue(i.e bug) on MS visual studio C++ complier and has been reported to MS, however MS won't take any action on this issue. You may see the post and discussion from MS official forum with MS commented in official.
    https://developercommunity.visualstudio.com/t/Access-violation-with-std::mutex::lock-a/10664660

    The crash takes place when the plugin is compiled with 14.40, and the Server is compiled with 14.38. If both are compiled with 14.38, it works fine. It seems Microsoft has made a breaking change in the C++ library and msvcp140.dll (C++ redistributable runtime). There is a macro which can provide a temporary workaround: _DISABLE_CONSTEXPR_MUTEX_CONSTRUCTOR

    The solution we suggested is that  please kindly use the Visual Studio build tools 14.38 within in your visual studio before MS decided to solve this issue."

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