Playback Lost for multiple server

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3 comments

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    Anderson Chang

    Hi Kabi Ng,

    It seems the issue required further investigation, therefore, I have transferred your topic to a support ticket.

    Please continue tracking and discussing through the mail.

    Thank you.

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    Piotr Wnęk

    Hi,

    If these servers are running in a cluster, check the time synchronization of the servers. Check that these are not just gaps in the time line. Check playback on one of the cameras and check for any gaps in the recorded footage.

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    Kabi Ng

    Hi Piotr, 

    Time synchronization are fine for those servers. Probably not the not the reason of this issue occured. Thanks for your help. 

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