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    Norman - Nx Support

    Hi Jordan IUNCKER,

    Here you are, you can download the file HERE.

    Please follow the steps as described below:

    1. Stop the mediaserver application and paste the resource_data.json file in the attachment at the following location:
      For Windows: C:\Program Files\Network Optix\Nx Witness\MediaServer
      For Linux: /opt/networkoptix/mediaserver/bin/
    2. Now start the mediaserver application again.

    To stop and start the media server, please do it as follows:

    For Windows: 

    Open the task manager, select tab ‘Services’ find the mediaserver application, right-click and select; Stop or Start

    For Linux: 

    Open the terminal (Ctrl+Alt+T) and enter the following command;

    sudo systemctl stop networkoptix-mediaserver.service

    or

    sudo systemctl start networkoptix-mediaserver.service

    Could you please confirm that this meets your requirements? Once we receive your confirmation, we will proceed with the necessary updates, and we will be adding it to a future patch.

    Best regards.

     

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    Jordan IUNCKER

    Hi Norman - Nx Support 

    Perfect, thanks

    Best regards,

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