Hikvision Multi Sensors Licenses issue
AnsweredThe new Hikvision multiviewer model (DS-2CD6D44G1H-IZS) requires 4 licenses instead of 1. Can you send me the json file to correct this please ?
Regards,
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Hi Jordan IUNCKER,
Here you are, you can download the file HERE.
Please follow the steps as described below:
- Stop the mediaserver application and paste the resource_data.json file in the attachment at the following location:
For Windows: C:\Program Files\Network Optix\Nx Witness\MediaServer
For Linux: /opt/networkoptix/mediaserver/bin/ - Now start the mediaserver application again.
To stop and start the media server, please do it as follows:
For Windows:
Open the task manager, select tab ‘Services’ find the mediaserver application, right-click and select; Stop or Start
For Linux:
Open the terminal (Ctrl+Alt+T) and enter the following command;
sudo systemctl stop networkoptix-mediaserver.service
or
sudo systemctl start networkoptix-mediaserver.service
Could you please confirm that this meets your requirements? Once we receive your confirmation, we will proceed with the necessary updates, and we will be adding it to a future patch.
Best regards.
- Stop the mediaserver application and paste the resource_data.json file in the attachment at the following location:
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Perfect, thanks
Best regards,
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