Can not Add DS-sCD2166G2-I Hikvision cameras

Answered

Follow

cody Eiseman

• April 16, 2024 01:20

hello.

 

working on a site with 58 new cameras and a brand new NxWitness server and install. 

 

I have activated all the cameras using the SADP tool. in the tool i can see all my cameras, I can browse all the cameras from the server, and I can ping all the cameras from the server.  

 

but no matter what I try, I can not get this to show up in Nxwitnes either by trying to Manually add them to the subnet scan.  

 

I saw the issue with V5.7.12 Firmware and have tried the fix in that article but still no luck

0

• 

  Jordan IUNCKER

  • April 16, 2024 05:17

  Hi cody Eiseman

  In the latest versions of hikvision, you need to set the camera to the current time/date.

  Go to Configuration > System > System Settings > Time Settings

  On some models, you also need to enable authentication in the ONVIF "Digest/Basic Auth" options.

  Go to Network > Advanced Settings > Integration Protocols

  Regards,

  0

  Comment actions Permalink
• 

  Norman - Nx Support

  • April 19, 2024 08:02

  Hi cody Eiseman,

  Did the solution of Jordan IUNCKER (thanks!) work for you?

  0

  Comment actions Permalink
• 

  cody Eiseman

  • April 19, 2024 08:11

  Sorry for the slow reply.

  Yes this solution has worked perfectly

  Thanks

  0

  Comment actions Permalink

Post is closed for comments.