Time synchronized, check hardware

Answered

Dan

April 11, 2024 11:52 Edited

Hello. I got this error bellow in the cloud section -

Server Server DESKTOP-GG6KQR2 time was synchronized 7 times in the last 24 hours. Check hardware.

Not sure how I should fix this or what caused it. The issue has since cleared itself.

Please help thanks!

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  Norman

  • Network Optix team

  April 19, 2024 07:54

  Hi Dan,

  If you receive such notifications, it means the timestamp deviates too much and get synchronized again.

  Situation where this might occur are:

  • Failed connection to the NTP server.
  • Lack of a real-time clock (RTC) module. For example, on many ARM single board computers, there is no RTC clock module.
  • The battery on the motherboard of the server needs to be replaced.

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  JPM

  May 12, 2024 19:57

  Is there any way to change the build in NTP server that NxW uses?  We have some strict network rules that require everything on the LAN to hit only our internal time server.

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  Norman

  • Network Optix team

  May 13, 2024 08:13

  Hi JPM,

  In case you want a custom NTP server, you disable the option Sync Time with the Internet, and select the Server on which you configured the desired NTP server. Please note that the VMS time always displays the UTC time in the VMS.

  

  The NTP server is configured on the operating system of the selected server.

   

   

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