Suddenly constantly gettinga very low quality video in iOS app

Answered
Follow
Avatar
Andy Knuts

I have Hikvision DS-2CD63C5G0-IVS fisheye cameras (4000x3000 resolution) that always worked pretty well (video quality in iOS has always been lower compared to the desktop app) but now recently, like maybe less than a week ago, the video quality in the iOS app is very very very bad. It's so bad that you can't use it for anything at all. The previews are fine still.

 

I did not change any thing in my configuration but I do notice that the iOS app has been updated 5 days ago. Maybe it's an issue with the new iOS app?

 

Is there a way to go back to the previous version in order to test? 

 

In the iOS app the resolution is set at 1440x1080. I can't select any higher resolution but the resolution looks like 50x40 image scaled to 1440x1080. Very very bad.

 

 

0

Comments

3 comments

Sort by Date Votes
  • Avatar
    Andy Knuts

    I do also have another camera that's no a fisheye one. This one still works fine in the iOS app.

    But all (8) other fisheye camera's are now unusable in the iOS app.

    0
    Comment actions Permalink
  • Avatar
    Ruslan Zinatullin

    Hi Andy,

    The iOS application has been updated once again (to rollback to the previous version), please update and check again.

    0
    Comment actions Permalink
  • Avatar
    Andy Knuts

    It's working again now.

    0
    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post