Customised roles not displaying in mobile app

Answered

Kaleb Lehman

April 05, 2024 06:34

Currently experiencing issues when assigning a custom role to a cloud user, cameras will not display in mobile client.

If user's role is changed to a standard preset role, they all work fine.

Server version: 5.1.3.38363

Mobile Client Version: 24.1.38477 (rev: 751f316c6f9f)

iOS: 17.4.1

Same login used on desktop client works fine.

??

 

 

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• 

  Norman

  • Network Optix team

  April 05, 2024 06:46

  Hi Kaleb Lehman,

  I want to inform you that the issue has been effectively addressed and resolved. We anticipate that the updated version will be available in app stores within a matter of days.

  Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.

  See also THIS topic.

  Best regards,

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  Kaleb Lehman

  April 05, 2024 07:15

  Excellent, Thanks Norman.

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