Customised roles not displaying in mobile app

Answered

Follow

Kaleb Lehman

• April 05, 2024 06:34

Currently experiencing issues when assigning a custom role to a cloud user, cameras will not display in mobile client.

If user's role is changed to a standard preset role, they all work fine.

Server version: 5.1.3.38363

Mobile Client Version: 24.1.38477 (rev: 751f316c6f9f)

iOS: 17.4.1

Same login used on desktop client works fine.

??

 

 

0

• 

  Norman - Nx Support

  • April 05, 2024 06:46

  Hi Kaleb Lehman,

  I want to inform you that the issue has been effectively addressed and resolved. We anticipate that the updated version will be available in app stores within a matter of days.

  Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.

  See also THIS topic.

  Best regards,

  0

  Comment actions Permalink
• 

  Kaleb Lehman

  • April 05, 2024 07:15

  Excellent, Thanks Norman.

  0

  Comment actions Permalink

Post is closed for comments.