NAS Inaccessible

Answered

Hanif

February 26, 2024 04:04

Hi, there an issue with my customer where the NAS are inaccessible to Nx Witnes but the NAS are online and the password and username are correct

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• 

  Norman

  • Network Optix team

  March 01, 2024 13:34

  Hi Hanif,

  I see you use:

  <ipAddress>/recordings

  Have you tried to use:

  <ipAddress>:<port>/recordings

  If that doesn't solve the issue, I would do the following:

  1. Remove the NAS from the VMS
  2. Install and run Wireshark with the NAS IP address as the host filter
  3. Try to add the NAS again
  4. Stop and Save the Wireshark capture
  5. Analyze the HTTP requests in the Wireshark tracefile

   

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