How to migrate a nxWiteness server in a VM between hosts?

Answered

Richard Huang

February 12, 2024 08:57

Hi. I installed a NxWiteness server in a VM (VirtualBox 7.0) and activated the license. When I migrate the VM from test machine to production, the server status shows 'license error' in license tab.
I migrate the VM by exporting and importing tools in Virtual box. All the virtual hardware configuration are the identical, including the network MAC.

Is there any way to migrate a virtualbox VM between hosts and keep the license valid?

 

 

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• 

  Norman

  • Network Optix team

  February 12, 2024 14:06

  Hi Richard Huang,

  Although we can't offer any support to third party applications, I would check if the exported ova file, has the same UUID after it was imported.

  For Linux you can use the following command to fine the UUID of the motherboard:

  sudo dmidecode|less|grep UUID

  and the following command to find the UUID of the NICs:

  nmcli c

  These UUIDs should be identical in both VMs.
  The UUID of the motherboard and the UUID of the primary NIC (typically the first wired NIC) together are used for a HWID for the VM, and this HWID is the one used for the licenses.

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