nx cloud problems?

Answered

Bert Cosijns

January 22, 2024 18:18

Hi

We can't reach any system (NX Cloud), neither on Wi-Fi/LAN with the PC nor on the mobile network on the iPhone.

Does anybody have the same issue?

0

• 

  Norman

  • Network Optix team

  January 22, 2024 19:22

  Hi Bert Cosijns,

  Thank you for reaching out. We want to let you know that our cloud environment is currently experiencing some issues, but rest assured that our dedicated cloud team is actively working to address and resolve them.

  For updates and a detailed explanation once the issue is resolved, please refer to the following link: 

  https://networkoptix.atlassian.net/wiki/spaces/CHS/overview

  We appreciate your patience and understanding as we work to ensure a smooth and reliable service.

  Best regards.

  0
• 

  Norman

  • Network Optix team

  January 22, 2024 19:55

  Hi Bert Cosijns

  I'm pleased to inform you that the issue has been successfully resolved. It was related to a cloud authorization incident. The comprehensive report will be made available through the link shared earlier as soon as it is finalized.

  Thank you for your understanding.

  Best regards.

  0
• 

  Bert Cosijns

  January 22, 2024 20:22

  ok thank you

  Bedankt :-)

  0

Post is closed for comments.