Remove items from analytics database
Completed
Hi All,
We had a weird glitch with one of our mile sight cameras and every time it would record an object it would stamp the time as a few more months in the future. It ended up getting up to time stamps in 2087 and as such these detected objects are always at the top of the objects sidebar, and it takes a long time to scroll down to get to recent items. If you double click one of these objects it can't find any footage as the footage was recorded at the correct time but the object was stamped at sometime in the future. The issue has been resolved however I'd just like to know whether it's possible to remove the objects from the analytics database? or if I just need to wait for them to be overwritten. Thanks.
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Hi Aaron Gillis,
I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.
Best regards.
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Hi Aaron Gillis,
Since we haven't received a response from you in a while, we presume that your inquiry has been successfully resolved over time. Consequently, we will be closing this topic. Please be aware that should you need additional assistance in the future, feel free to create a new topic for general inquiries or submit a support ticket for any bugs or unexpected behavior you may encounter.
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