Increased memory usage on v5.0.0.36634
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Hi Team,
We are still having issues with increased memory usage on v5.0.0.36634 (previous post from my colleague). The graph below is of an Ubuntu 20.04 VM running NX Witness Server.
We performed the upgrade at the time of the red line on the graph and although the amount of time taken to get to 0.5G free memory has taken slightly longer, it is still dropping below expected levels (compared to previous versions of NX).
All of the sharp spikes are due to a restart of the NX service.
There are currently 87 cameras on this server with 14GB memory allocated.
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Hi Team,
We are still having issues with this, here is a screenshot of available memory over the past month on another server with similar specs;
Thanks,
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Hi Devvon Monahan,
I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.
Best regards.
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Hi Norman,
This question is still relevant.
Thanks,
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Hi Devvon Monahan,
That you for the heads-up. If you didn't update to 5.1.1.37512 yet, could you do this, and verify the issue.
I know there have been some fixes regarding memory consumption in the versions between 5.0 and 5.1.1.The download packages and in-client update credentials can be found HERE.
If the issue persists after the update, please let us know, and we'll transfer this topic into a support ticket and our support team will investigate the issue together with you.
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Hi Devvon Monahan,
Since we haven't received a response from you in a while, we presume that your inquiry has been successfully resolved over time. Consequently, we will be closing this topic. Please be aware that should you need additional assistance in the future, feel free to create a new topic for general inquiries or submit a support ticket for any bugs or unexpected behavior you may encounter.
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