Hikvision TandemVu camera

Completed

Duncan Nash

September 09, 2023 02:57 Edited

I have tried installing a new Hikvision Tandemvu camera on a new server. It is not work at all well. I have read about the firmware versions this year and ONVIF issues. Can anyone help with this please. I have changed the time zone & NTP, ONVIF is enable just still doesnt want to work. The pictures keep swapping around, no PTZ functions working. Thanks

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• 

  Wendy Chuang

  • Network Optix team

  September 18, 2023 06:15

  Hi Duncan Nash,

  I've created a ticket for you for direct contact. Please reply to the mail with the required info so we can do further troubleshooting steps for you.

  Thank you.

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