Server Not Found Error

Answered

Brian Chapman

August 28, 2023 05:05

None of my cameras will record?

Server Not Found Error

I have

1 x Start Licences 

2 x Professional Licences

 

 

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• 

  Mamie Su

  • Network Optix team

  August 29, 2023 01:58

  Hi Brian Chapman,

  We saw the support request you submitted. Let's continue the conversion in the ticket. Thanks.

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• 

  Brian Chapman

  August 29, 2023 07:36

  Please see my licences

  NX Witness Licences

   

   

   

   

   

   

   

  PURCHASED - 9 February 2021 1:37 PM

  • 1 x 2 NX Pro licence key:
    Key #1: UC3M-YP3J-YU5A-GVJ6
  • 1 x NX-Pro Starter Pack x4 key:
    Key #1: 24BW-EC7W-J1VC-AB8L 

   

  PURCHASED - Jul 29, 2021, 3:33 PM

  • 1 x 2 NX Pro Licence key:

  Key #1: 7UAJ-NZIH-W1T7-7ESH 

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  Brian Chapman

  August 29, 2023 07:37

  Do i just get another PC and reload the software and start again ??

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• 

  Wendy Chuang

  • Network Optix team

  August 30, 2023 15:08

  Hi Brian Chapman,

  My colleague has replied to you via the ticket system. Kindly check your mailbox and provide a direct reply to the email. This will facilitate the progression of the troubleshooting process.

  Thank you.

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