No object detection

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benoit lecomte

• August 22, 2023 14:28

Hello,

I'm trying to setup Acusense Human intrusion detection on our Nx without succcess, on some cameras the event never reach Nx VMS and on some other cams the objects events shown by Nx are false alerts (or bad timestamps?)

All the cams are the same and ordered from the same supplier. All firmwares are the same (latest)

Nx 5.1.0.37133

Hikvision DS-2CD2346G2-I and a few -IU

V5.7.13

 

Is there something I'm missing on the configuration part?

 

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  Vincent THUNOT

  • August 24, 2023 07:09

  Hi benoit,

  You can see on the compatibility page that not all the events are accessible via the Hik API :

  

   

  In order to have Nx Witness Object events, the camera has to send a pic (either you only have yellow parts on the timeline but zero events).

  You can too search on the camera rules to check when you select Analytics event and the right camera if the Event type selection box is filled with different events :

  

  

  Let me know if you find something interesting :)

  Vincent

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  benoit lecomte

  • August 24, 2023 07:38

  Bonjour Vincent,

  I checked compatibility page and "Object intrusion" is listed

  On "Camera rules" page as well I can see those:

  - Analytics Objects Detected / Person

  - Analytics Event / Intrusion detection start

  But none of those sets an object event in the VMS :(

  

  

   

  

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  Vincent THUNOT

  • August 24, 2023 07:41

  You have to configured the action on the tight part of the panel. For testing you can select "Display a desktop notification" (actually i can see that you have Send a notification but the user has a orange panel)

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  benoit lecomte

  • August 24, 2023 08:16
  • Edited

  I have "Send mobile notification" on 1st rule

  and "Bookmark" on 2nd rule, but nothing triggers, bookmarks remain empty

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  Andrew Sharrem

  • August 25, 2023 01:26

  use the "Analytics Event" rule.
  do not use the "Analytics Object Detected" rule. It has poor support from Hikvion SDK / Nx Hik plugin.
  
  

  

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