NX Client Freezing on Intel NUC
Completed
We have 2 Intel NUCS that when running on Ubuntu 18.04 and NX v4.2 Client were stable and never needed rebooting, displaying approx 25 cameras each.
Issues began after an OS upgrade (patch), NUC's were requiring occasional reboots, until eventually requiring several per day. During this time the OS and Client were wiped and a fresh rebuild was performed for each machine.
Recently each NUC has been replaced for new i7 NUC's with 4K Dual HDMI support, However these machines are randomly freezing as well, Both NUC's are running 20.04LTS, NX 5.0 Client. The experience is that when walking past and looking at the screen you will see all cameras up, but then realise that the screen is frozen when you see yourself outside as well.
Originally wit the new NUC's you could wake them by moving the mouse, Now a reboot is generally required.
It is also noted that others when spoken to seem to be experiencing NUC Burnout after 2-3 years, ie, after time the NUC generally needs to be replaced as it randomly freezes.
Interested to hear from others regarding the NUC burnout, and also NetworkOptix to what the Client Freezing may be.
-
Hi David Kemp,
I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.
Best regards.
0 -
Hi David Kemp,
Since we haven't received a response from you in a while, we presume that your inquiry has been successfully resolved over time. Consequently, we will be closing this topic. Please be aware that should you need additional assistance in the future, feel free to create a new topic for general inquiries or submit a support ticket for any bugs or unexpected behavior you may encounter.
0
Post is closed for comments.
Comments
2 comments