Cameras offline after upgrade to 5.1

Completed

Rohit Chatterjee

August 09, 2023 21:21

Hi, all Vivotek Cameras are offline since upgrade to 5.1 2 days back.

Please advise. Defaulting is not an option at this stage due to locations of camera and cost.

Do you have any firmware suggestion and link and process to update?

Thanks

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• 

  Ichiro

  • Network Optix team

  August 10, 2023 01:48

  Hi Rohit Chatterjee,

  You post has been turned into an internal issue ticket, please check your email inbox for the notification and you are more than welcome to send any additional information via the ticket to us.

  Thanks.

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