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HikVision WAN Connection

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1 comment

  • Wendy Chuang
    • Network Optix team

    Hi Rene Krische,

    It is more likely that some settings are not configured correctly in your router or camera. Please verify the open port via the port scan tool (e.g., nmap), you could also check whether you could obtain the camera info via the ONVIF device manager.

    Thank you.

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