Fix warning message

Answered

June 14, 2023 19:37

Hello.

I installed Nx Witness software on my RPI 4b
I enabled USB by adding string defaultRemovableDriveState=write to the file /opt/networkoptix/mediaserver/etc/mediaserver.conf

Now my USB stick become main (in use). It is perfect. But I decided to watch logs and warning message

2023-06-14 22:07:43.915 19675 WARNING QnFileStorageResource(0xffffffffa5336230, 00000000-0000-0000-0000-000000000000): [initOrUpdate] storage directory '/boot/HD Witness Media' doesn't exist and mkdir failed

When I read manual I didn't see any information concerning folder /boot/HD Witness Media. What can I do to fix this message?

Also I do not see any activity in my USB, why? I share screenshots, maybe you give me additional suggestions.

System data, I see that camera and storage is OK

Server is online and resources enought

Camera is online too, but OFF. How to camera ON?

Also storage have no activity.

This is easy to configure system, but I need some help. What I need to do next?

Comments

5 comments

Konstantin

June 14, 2023 19:54

Also, After rebooting RPI I have additional warning message in the log (I splited it by rows):

2023-06-14 22:46:33.837
736
WARNING
QnFileStorageResource(0xffffffffa5eeb088, 510dd946-ae42-1537-cf71-3c034f3c338d):canWrite:
Open file '/media/home/6cc2dc51-f4ae-4376-981a-5732688a6c26/HD Witness Media/7147156d-fb27-e6b2-0ab3-7cd3a691410d.tmp'
(direct access) for writing failed.
Error: Failed to open file for writing

After each rebooting I make chown command and it solve this warning. How to automate process to write chown command once?

Norman

Network Optix team

December 15, 2023 13:33
Hi Konstantin,

I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.

Best regards.
0
Konstantin

December 16, 2023 13:25
Hello. Thank you for your answer.

This error is caused when I reboot my RPI with a password-protected account. In this case mounting USB flash drives is unable before first human login. I disabled the password and the message disappeared.

Now I reviewed logs and saw the next error:
```
2023-12-16 14:47:47.862    834   ERROR nx::network::upnp::AsyncClient(0x99f5af70): Could not parse message from //192.168.99.1:49152/upnp/control/WANIPConn1
```
How to solve it?
0
Norman

Network Optix team

December 17, 2023 17:38
Hello Konstantin,

I tried to reproduce the issue today, but didn't have any issues with my RPI devices.
Obviously, my devices are all password protected, and external storage is auto-mounted.

Can you tell us more about your system? Which version of Raspberry Pi OS are you using?
Did you already try updating to the latest version of our VMS Mediaserver application?
0
Konstantin

December 17, 2023 18:15
It is very good. Maybe I have had an issue with the auto-mounting of my USB. This time I can't reproduce the bug either. I update VMS regularly and I use the latest version. Norman, now I do not have any problem with storage. Thank you for your support it is very important to me. Also, I pre-ordered RPI 5 and I will reinstall system at all and write my feedback.
0

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Fix warning message

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