Is the Nx Cloud up? Visit our Status Page for the current health and performance of the Nx Cloud.

Status Page

Dahua Analytics TPC-BF5400

Completed

Comments

7 comments

  • Wendy Chuang
    • Network Optix team

    Hi Anders Knutsen,

    Sorry for the delayed response. Could you help to check if the issue persists on the latest camera firmware version?

    Thank you.

    0
  • Anders Knutsen

    This is the latest firmware from the Dahua webpage as far as i can gather.

    0
  • Wendy Chuang
    • Network Optix team

    Hi Anders Knutsen,

    1. Which IVA event you'd like to detect/capture?
    2. Could you access the following URL on the browser and let us know the result?

    http://<Your camera IP>/cgi-bin/eventManager.cgi?action=getExposureEvents

    Thank you.

    0
  • Anders Knutsen

    IVS Cross line/Region and temperature alarms.

     

    Output from camera:

    events[0]=LoginFailure
    events[1]=VideoMotion
    events[2]=VideoUnFocus
    events[3]=CrossLineDetection
    events[4]=CrossRegionDetection
    events[5]=LeftDetection
    events[6]=TakenAwayDetection
    events[7]=VideoAbnormalDetection
    events[8]=AudioMutation
    events[9]=AudioAnomaly
    events[10]=AlarmLocal
    events[11]=StorageNotExist
    events[12]=StorageFailure
    events[13]=StorageLowSpace
    0
  • Wendy Chuang
    • Network Optix team

    Hi Anders Knutsen,

    Are you willing to forward the HTTP/RTSP port of this camera to us for further checking?
    If yes, I'll create a ticket for you to share the private info.

    Thank you.

    0
  • Anders Knutsen

    yes, i give you access directly to the camera.

    0
  • Wendy Chuang
    • Network Optix team

    Hi Anders Knutsen,

    I've created a ticket for you to share the connection info. Please check your mailbox and reply to the mail directly.

    Thanks for your cooperation.

    0

Post is closed for comments.