Image jerky and not smooth when looking back
Completed
Small question.
After the last 2 or 3 updates i am running into a small problem.
When i look back a recording the image is jerky and not running smooth.
It play’s the images with some pauses between so a car doesn't run but you see it going true the street bit by bit.
Is this a known issue
Running the latest software and updates.
10 camera’s connected to a standalone intel Nuc 6i5SYK
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Hi M van Amelsvoort,
No known issue at all.
See below a screen recording for 12 streams at once:
Nx Witness Mediaserver running on an Intel NUC with quad-core Celeron CPU (J3455) and Ubuntu 18.04 LTS server edition.
Nx Witness Desktop client running on my laptop with quad-core i7 CPU (10510U) and Ubuntu 20.04 LTS desktop edition.
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That looks smooth indeed.
I am running the server under windows 10.Can it be that i am recording external camera’s from my neighbor.
When i connect directly to my own or my neighbors camera’s they run smooth.So it must be a server thing i am guessing.
I know when there are windows update waiting in line the problem is worst.
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This is what i mean.
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Hi M van Amelsvoort,
All clear. Could you try the following?
Open the Local Settings menu, tab Advanced.
Option 1: Tick the box to Disable Blur. (This is a Windows specific item that uplifts some GUI actions, nice but is not required).
Option 2: Increase the Maximum Live Buffer Length.
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Testing after a few days and still doesn’t work well.
Can it be that it is something server related.?
Because when i check with my laptop or true the monitoring pc they all have the same problem with liveviewing.
I know lately there were a lot of windows updates so maybe it’s a windows problem.?
But then more people would have these problems i guess.
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Hi M van Amelsvoort,
Could you check the following:
- Is the issue also appearing when you do a live view?
If yes, please add the camera RTSP stream also in VLC player to see if this makes a difference. - Is the issue also appearing when you view the exported footage?
- Is the issue also appearing when you do a live view?
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When looking true RTSP in VLC is is much smoother.
In exported video it is also jerky.
As i remember it started a few weeks ago when Windows did lots of updates.
I am thinking of making a new setup on a old i3 laptop and then on Ubuntu. Maybe that will make a difference.. well i hope it will or else i must check out my complete network. Can there be a trail license for 10 camera be provided. I will try to make a new setup next week. If that works fine i will re-install my server from windows to ubuntu, but first i have to test if this is the problem.
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Hi M van Amelsvoort,
Just send a trial license to you magic email address.
It is quite a mystery, why the image is jerking for me.Hardware is okay, OS should work, allthough (headless) Ubuntu uses less resources. I doubrt a change would make the difference.
How is the storage arranged? Do you have local storage or NAS storage?
What you could do, if it isolates itself to playback only, is a reindexing the archive. Maybe some corrupted files are bothering you.Head to the Server Settings menu, tab, Storage Management, and click Reindex Archive.
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