NO SIGNAL on AXIS 215 PTZ

Answered

Permanently deleted user

December 17, 2020 09:49

Summary: NO SIGNAL on AXIS 214 PTZ

Environment:
Nx Witness Version: 4.1.0.031398
Client OS: Windows 10 Pro x64
Server: Windows 10 Pro x64
Network Topology: Camera , client and server all in the same network
Special features: No special features

Reproduction Scenario: error is always present

 

tested Onvif Device manager , no luck , but other axis camera (Axis M3024) works fine in NX Witness  and also no luck in onvif device manager

 

 

 

0

• 

  Wendy Chuang

  • Network Optix team

  December 17, 2020 14:18

  Hi @...,

  AXIS cameras are integrated with Nx by VAPIX API v3 or higher(camera fw 5.x or higher). After checking the datasheet of this model, it seems that the latest firmware of AXIS 215 PTZ only works with VAPIX API v2(firmware 4.49). So it is expected that it couldn't work with Nx. 
  You can add it only as a generic MJPEG-source by RTSP address because it does not even support H264. For the supported codec of Nx, please refer to the document here.
  
  If you have further questions, feel free to update the comment.
  Thank you.

  0

Please sign in to leave a comment.