Bug - Drag and drop big image file

Completed

Vincent INEO

February 06, 2023 09:23

Hi,

I experienced a bug when i drag and drop a tiff image of 78MB in Nx Layout => the client closed.

I know there is a 15MB limitation but how can we set a correct background (I think of a city plan in correct quality if Nx don't support a vectorial format like svg or pdf, it's a real problem for our clients).

Thanks,

Regards,

Vincent

0

• 

  Norman

  • Network Optix team

  February 06, 2023 12:16

  Hi Vincent INEO,

  First the bug;

  I tried to reproduce the issue on my moderate MacBook (m1 + 8 GB) and could drag and drop any file I wanted to my layout. Can you share the relevant file, so I can verify it with the file that causes the issue?

  Second, I assume the following questions if more a feature request, right?

  I know there is a 15MB limitation but how can we set a correct background (I think of a city plan in correct quality if Nx don't support a vectorial format like svg or pdf, it's a real problem for our clients).

  Please submit this request into our Feature Feedback section, so our Product Team will be aware of the demand.

  0
• 

  Vincent INEO

  February 13, 2023 14:51

  Hi Norman,

  where can i share it to you? It's a city map with informations, so I can't post it on the Internet.

  Ok, i will post in the feature section,

  Thanks

  0
• 

  Norman

  • Network Optix team

  February 13, 2023 15:01

  Hi Vincent INEO,

  Please email a download link to amsterdam@networkoptix.com.

  0

Post is closed for comments.