Generic Event API issue

Answered

Permanently deleted user

January 04, 2023 16:24

Hi,

I'm currently in the trial period and trying to replace my existing NVR, but I can't create a createEvent API call. I have the latest version 5.0.0.35745

Tried via the build in testing tool on

https://IP_ADDRESS:7001/#/api-tool/api-createevent-post?version=current%20api

As an example, I copy/paste the provided example:

And I always get the same error:

I added additional values source and description and the error is always the same.

I tried the same via Postman and I get the exact error even if I define 'source', 'caption' or 'description' with appropiate values. I also tried with correct cameraRefs, withot timestamp, different combinations...

My end goal is to receive snapshots based on events like its described here:

https://support.networkoptix.com/hc/en-us/articles/360010436293-How-to-get-a-snapshot-from-a-camera-via-email-when-an-event-is-detected-

Since it did not work, I started to troubleshoot and found out that I'm unable to create events

Thanks

0

• 

  Andrey Terentyev

  • Network Optix team

  January 10, 2023 14:09 Edited

  Hello,

  In my case it worked fine

  

  I guess in your case, you mistyped the metadata parameter. According to the documentation

  ATTENTION: This field is an enquoted JSON string containing a JSON object.

  That means you should put backslashes. Similar to this

  {
    "source": "TEST",
    "metadata":"{\"cameraRefs\":\[\"9f820752-a292-8735-8cf0-9a5b71d7f0ee\"\]}"
  }

   

   

  0
• 

  Permanently deleted user

  January 14, 2023 22:19

  Working. Thank you.

  0

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