How to call mobile app using Email/Telegram?

Completed

Miguel Dina

November 15, 2022 13:18

Hello there,

We are developing an application that sends a notification via Telegram/Email. The message contains a link created using the "How to Call Client Using URL?" article. At this point everything is ok. The problem occurs when we try to open the link using the "nx-vms" protocol. The biggest email managers do not allow opening this type of link (tested on Outlook, Gmail, and Privatemail). The only tested email manager that allows this is Mail on Windows 10.

In telegram the link is not recognized as a link. This is because the http/https protocol is not included in the link.

We need an alternative to do this call in these mail managers and telegram.

Thanks

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• 

  Norman

  • Network Optix team

  November 16, 2022 15:20

  Hi Miguel Dina,

  Not sure if I can help you, but can you share some more details?
  For example, a sample email? You can send it to amsterdam@networkoptix.com.

  Have you tried adding the link as: 

  <a href=nx-vms://nxvms.com/client/ef18a181-d40a-404f-adbe-5fdbded3232e/view?auth=bm9ybWFuZ0BuZDR3b3Jrb3B0aXguY29tOlYxZDMwUDB3M3IzZA==>link_text</a>

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• 

  Miguel Dina

  November 17, 2022 14:11

  Yes, we have tried adding the link like that but managers are keeping removing the links. Just now we sent the email to the provided address.

  Here is a C# sample of our code:

             //appUrl = "nx-vms://nxvms.com/client/ef18a181-d40a-404f-adbe-5fdbded3232e/view?auth=bm9ybWFuZ0BuZDR3b3Jrb3B0aXguY29tOlYxZDMwUDB3M3IzZA=="
              public string GetMailHTML(string? appUrl)
              {
                  StringBuilder builder = new StringBuilder();
                  builder.Append("<div style=3D\"padding-bottom: 50px;\">");
                  builder.Append("<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\">");
                  builder.Append($"<tr> <td> <div> TITLE </div> </td> </tr>");
                  builder.Append($"<tr> <td> <div> 17-11-2022 • 09:56:00 </div> </td> </tr>");
                  builder.Append($"<tr> <td> <div> DESCRIPTION </div> </td> </tr>");
  
                  if (appUrl != null)
                  {
                      //Our code
                      builder.Append($"<tr> <td> <div style=3D\"font-size: 11px;\"> <a href=3D\"{appUrl}\" style=3D\"color: #168cf5;text-decoration: underline;cursor: pointer;\" target=3D\"_blank\">Click to view in mobile app</a> </div> </td> </tr>");
                      //Norman sample
                      builder.Append($"<tr> <td> <div style=3D\"font-size: 11px;\"> <a href={appUrl} style=3D\"color: #168cf5;text-decoration: underline;cursor: pointer;\" target=3D\"_blank\">Click to view in mobile app - Norman sample </a> </div> </td> </tr>");
                  }
                  builder.Append("</table>");
                  builder.Append("</div>");
                  return builder.ToString();
              }

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