Can not edit device secondary stream Nx Client version 4.1.0.31398

Completed

Bao Quoc

November 09, 2022 05:10

Hello Nx team,

I got a problem that my device in Nx has the same URI for Primary & Secondary streams. I've known the method on the Nx channel how to create dual streams devices. However, my problem is I need to keep this device because it has recording data. Is there any way to change the second stream URI?

Thanks in advance!

Screenshot below:

0

• 

  Ichiro

  • Network Optix team

  November 09, 2022 08:06

  Hi Bao Quoc,

  This is a known issue and has been fixed since 4.2.0.
  However, as we have v5.0.0 available now. We suggest you update the system to the latest version and the issue would be solve.

  Please first update the system to the latest version. So far, it is 5.0.0.35745.
  Then delete the Dahua camera then re-add it back.

  Your recording would not be dropped and the issue can be fixed.
  Thanks.

  1
• 

  Bao Quoc

  November 09, 2022 10:22

  Thanks!

  0

Please sign in to leave a comment.