Anton Babinov

Hi Makoto, at the moment range of possible values for AbsoluteDeviceMovePtzCommand is defined by the camera. VMS learns it during camera initialization when camera reports its ptz capabilities. Unf...

Hi Makoto, Yes. But it seems AbsoluteLogicalMovePtzCommand command is not working. Response is 200, but the camera head is not moved. In some cases, VMS can't determine the result of the command,...

Hi Robin, your analytics server analyzes video from rtsp, so it received all video metadata along with raw video frames. Do you use any third-party library for reading rtsp data? i'm confidant ther...

Hi Makoto, do you get 500 response only for GetLogicalPositionPtzCommand command or any ptz command returns internal error? Is this specific to one camera model? Some of the cameras may not be capa...

Rules engine can't convert plain text to json. If they will be sending data via generic event already in JSON, HTTP context body like below should work: [{event.source}, {event.caption}, {event.des...

Could you please show me screenshot of your "do http request" rule? You can use variables {event.source}, {event.caption}, {event.description}  to pass data fields from generic events to your 3rd p...

Hello Fabian, could you please layout an example of what kind of information do you want to send to NxWitness and how it should be processed? 

Hello Robin, I don't think that introducing static correction in 0.2 sec would be the right way to handle this. As I understand, you have external server which uses RTSP stream to generate objects ...

Hi Jort, yes please send me the DEBUG logs. I'm going to to analyze them and propose next steps.

Can it be related to the VMS update to version 4.2? There is new option in system administration tab in version 4.2 called "Allow only secure connections" and it is enable by default. So your http:...