Anton Babinov

Hi Reynard, which library do you use to play video on your web page? Do you have same behaviour with different web browsers/workstations? If VLC can play the HLS stream, then it is likely that some...

Hello Aqua, sorry for the delayed response. I've compiled your code with command below and it worked for me. g++ -g -o Main c_main.cpp $(python3-config --includes --ldflags)  All I had to do is to ...

If log level was changed in mediaserver's config, it won't get rolled back due to server restart or system upgrade. You can follow this article explaining how to modify logLevel via server's config...

It isn't possible to get the list of file names, but you can get the list of recorded intervals with /ec2/recordedTimePeriods API request and then you can request these intervals from server's API....

Hello Alex, sorry for the delayed response. Could you please provide more details about your usage scenario? Are you using generic events with Camera recording action? VMS generates file name as ti...

Hello Ashot, which VMS build are you using? We've released new 4.2 build 1 week ago which should solve your issue. Please update your system to version 4.2.0.32846 or higher, it will solve your issue.

Thanks for the detailed description, could you please set server logLevel to DEBUG, reproduce the issue and send me server logs and WireShark capture? Here is the article explaining how to set log ...

Hi  Aqua, thanks for pointing out the issue. I've been able to confirm it. While some minor delay is expected when viewing live stream with objects tab open, I observe 2-3 seconds delay in some cas...

Hi Jort, could you please give more details about how your plugin works? How does it backup data and how often? Does it also delete footage from disk? Could you please set server logLevel to DEBUG,...

Hello Tu, sorry for the delayed response, do you have same issue when disabling stub or sample plugins? Unfortunately, I can't access your video as it required Microsoft account added to ivssoft-my...